Microsoft IT creates a highly scalable web service in Microsoft Azure

To automate a manual process, Microsoft IT built a scalable web service that relies on multiple Microsoft Azure components. The new service interfaces with legacy systems and current business processes and is designed to support additional business units and processes in the future. Soon after deployment, it became clear that the new system had already improved the customer experience, reduced support time, and minimized errors.

http://download.microsoft.com/download/2/A/4/2A42C120-0773-4A3F-A160-EDDC0EA30E84/3810_MicrosoftITCreatesaHighlyScalableWebServiceinMicrosoftAzure_TCS.docx