How Microsoft IT supports internal users with on-site and desk-side support

In this webinar, Alex Agudelo, Senior IT Manager, provides a high-level overview of how Microsoft IT supports internal users via our on-site support solution, Tech Link, and through desk-side support. Learn how IT enables and empowers its workforce to be productive and agile with Microsoft devices and services, specifically around deployment options and end-user experience. Also, learn about our support service roadmap and our direction for the future.