Government Customer Service: 3 Ways to Get Better Even as Budgets Get Smaller

Government customer service continues to be plagued by shrinking budgets and staff, and increasing media coverage when things go wrong. While many agencies have been improving when it comes to customer…(read more)

https://community.dynamics.com/b/msftdynamicsblog/archive/2015/11/06/government-customer-service-3-ways-to-get-better-even-as-budgets-get-smaller